Tax
Prices are including VAT of 16%. Delivery fees are not chraged when ordering the minimum spending requirement per region.
Delivery Time
Please allow up to 3 days for delivery. If your order has not been delivered within this period, please contact us to report it.
Credit Card Security
When an order is placed on our website, clients are redirected to our bank’s online payment web site. Credit card details are being only entered on our bank’s secure site. All terms & Condititions apply thereafter with the bank.
Privacy Policy
The Data you provide to us will be treated as confidential. Unless required to do so by law, we will not share, sell or distribute any of the Data you provide to us without your consent.
Product Return
You should follow the steps returns of products.
1) Read the Terms for product return.
2) Make sure you are holding the Invoice for the product.
3) Apply to Tunc Ltd. with the invoice for product return.
Order Cancellation
For cancelling your order please call Tunc Ltd. at 0392 824 55 20 during working hours.
Product Guarantee
All products sold in our company are original and are under warranty of the manufacturer and importer company. Check your products on delivery to make sure they are not damaged. If you see any tear, fracture, or similar problems, please do not accept the products delivered and return to the deliverer immidiately.
Please keep your invoice for warranty purposes. The producers address and contact details will be available in the product packaging. If in any case the contact information is not included you can obtain the information by contacting us. You can apply to the manufacturer or importer for any guarantee issues with the product you have received by contacting customer service.
Refunds
This returns policy does not affect your statutory rights. We are unable to
exchange items that are not damaged, defective or incorrect. Click here to
report a damaged, defective or incorrect order.
Contacting Us
Tunc Ltd.
Beşparmak Caddesi Çatalköy - Girne
Tel : +90 392 824 55 18 - 19 - 20
Fax : +90 392 824 55 17
E-mail : tunc@onlineshoppingcyprus.com
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